Terms of Service

1. Agreement to Terms

By accessing or using the Sentinel Resilience website (sentinelresilience.co) or any services offered through it, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Site or services. These Terms constitute a legally binding agreement between you and Sentinel Resilience ("we," "us," or "our").

2. Description of Services

Sentinel Resilience offers the following services:

• Free Sentinel Resilience Assessment: a 40-question questionnaire that produces a scored preparedness report across eight life pillars. This report is provided at no charge and delivered via email.
• Priority Strategy Call (a one-time advisory session at $99 (limited-time price), covering a 60-minute review by video or phone) your preference: of your Sentinel Resilience Assessment results, identification of your top three risks, and a written tier recommendation delivered within 24 hours. The fee is credited in full toward any engagement begun within 90 days.
• Starter Audit: a one-time paid advisory engagement at $2,500, examining one or two of your highest-priority pillars in depth, including document verification, a written findings report, a 90-day roadmap for those pillars, a referral slate, a 60-minute debrief with same-day presentation, and a 30-minute follow-up at 60 days. No protocols built, no certificate issued.
• Essential Audit: a one-time paid advisory engagement at $5,000, including all eight pillars verified live, two working protocols, a verified re-score, a prioritized action plan, named specialist referrals, a 90-minute debrief, and a Sentinel Verified certificate.
• Full Preparedness Audit: a one-time paid advisory engagement at $15,000, covering all eight pillars worked as one system across six 90-minute working sessions, including a bound assessment report, facilitated household tabletop, continuity binder (first edition), 12-month maintenance calendar, verified re-score, two to three warm specialist introductions, a two-hour executive debrief, and a 45-minute follow-up at 60 days.
• Principal Resilience Program: a one-time paid advisory engagement at $50,000, covering all 8 pillars, multiple principals and entities, a custom risk scoring framework, tabletop scenario exercises, unlimited specialist introductions, and advisory coordination. An optional ongoing retainer is available separately upon engagement completion.

3. Not Professional Advice

The information, scores, reports, and recommendations produced by Sentinel Resilience (whether through the free assessment or paid advisory services) are provided for informational and educational purposes only. They do not constitute legal advice, financial advice, investment advice, medical advice, tax advice, or any other form of regulated professional advice. You should consult qualified legal, financial, medical, and other professional advisors before making decisions based on any content from Sentinel Resilience. We expressly disclaim any liability arising from reliance on our assessments or recommendations without independent professional verification.

4. Payment and Fees

The following payment terms apply to paid advisory services:

• All fees are stated in US Dollars and are due in full prior to commencement of services unless otherwise agreed in a separate written engagement letter.
• All payments are non-refundable once advisory work has commenced, except as required by applicable law or as otherwise agreed in writing.
• Payment terms, installment arrangements, and wire instructions will be provided in a formal engagement letter issued after your inquiry is accepted.
• We reserve the right to modify our fees at any time. Modifications will not affect engagements for which a fee has already been agreed in writing.

5. Confidentiality

We treat all information you share with us (including assessment answers, personal circumstances, financial details, and communications) as strictly confidential. We will not disclose your information to third parties except as required to deliver our services (e.g., email delivery via Resend), as required by law, or with your explicit written consent. Our confidentiality obligations survive the termination of any engagement. We expect the same discretion from you regarding any proprietary methodologies, frameworks, or materials we share with you in the course of our engagement.

6. Intellectual Property

All content on this Site (including but not limited to the audit methodology, scoring framework, written reports, recommendations, graphics, and copy) is the intellectual property of Sentinel Resilience and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works of any Site content without our express written permission. The scored report delivered to you following your assessment is for your personal use only and may not be redistributed or published without our consent.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Sentinel Resilience, its principals, advisors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services, including but not limited to loss of data, loss of income, or financial losses resulting from decisions made in reliance on our assessments or recommendations. Our total aggregate liability for any claim arising under these Terms shall not exceed the fees you paid to us in the twelve months preceding the claim, or $500 if no fees were paid.

8. Disclaimer of Warranties

This Site and all services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. We do not guarantee specific outcomes from our advisory services.

9. Acceptable Use

You agree not to use this Site to:

• Submit false or fraudulent information.
• Attempt to gain unauthorized access to any part of the Site or its systems.
• Transmit spam, automated queries, or malicious code.
• Reverse-engineer, scrape, or copy our assessment methodology or scoring logic.
• Use our services on behalf of a third party without their explicit consent.

10. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions. Any dispute arising from these Terms or your use of our services shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. Your continued use of the Site after any modification constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Contact

Questions about these Terms should be directed through our contact page at sentinelresilience.co/contact.